Terms of Service

01About these terms

These Terms of Service (“Terms”) apply to your use of the Playlist Paddy website at playlistpaddy.com, your Playlist Paddy account and the services we provide through it (together, “Playlist Paddy” or “the service”). “We”, “us” and “our” mean Playlist Paddy. “You” means the person or organisation using the service.

By creating an account or using Playlist Paddy you agree to these Terms, together with our Privacy Policy and Refund Policy. If you use Playlist Paddy for a company, label or management business, you confirm that you are allowed to accept these Terms on its behalf. If you do not agree, please do not use the service.

02What Playlist Paddy is

Playlist Paddy is a platform that connects music creators — independent artists, managers and labels — with playlist opportunities run by independent curators across streaming platforms such as Spotify, Apple Music, Audiomack, Boomplay, YouTube Music, TIDAL, Amazon Music and Deezer.

• Artists, managers and labels can create campaigns for their music and follow their progress in their dashboard.
• Curators can list playlists they run, receive placement requests for music that matches what they accept, and decide whether to accept each request.

Playlist Paddy is independent. We are not affiliated with, endorsed by or acting for any streaming platform. Streaming platform names and logos belong to their owners.

03Your account

To use most of Playlist Paddy you need an account. You agree to:

• give accurate, current and complete information when you register and keep it up to date;
• be old enough to enter into a binding agreement where you live, or have the permission of a parent or guardian who accepts these Terms for you;
• use an email address you control — we send verification and sign-in codes to it;
• keep your password and sign-in codes private and not share your account with anyone else;
• tell us straight away at security@playlistpaddy.com if you think someone else has used your account.

You are responsible for activity on your account. Managers and labels who act for artists confirm that they have the artists’ permission to do so.

04Accurate information

Playlist Paddy depends on honest information. You must not give false or misleading information, including about who you are, the music you submit, the rights you hold, your playlists, their audience or follower numbers, or your placements. We may ask you to confirm information and may refuse or remove content that we cannot verify.

05Campaigns and music submissions

When you create a campaign you choose a streaming platform and a package and provide a link to your song. The package describes what the campaign covers — for example the platform, the number of playlist placements it aims for and how long each placement is intended to stay live. The price is shown in US dollars before you pay.

• You must own the music you submit or have all the rights and permissions needed to promote it, including from co-writers, performers, labels and distributors.
• Your song link must point to the released track on the platform you chose. We check song links and may ask you to correct one before a campaign can continue.
• Curators decide independently whether a song fits their playlist. A request being sent does not mean it will be accepted.
• We may decline, pause or stop a campaign that breaks these Terms, contains unlawful or harmful content, or cannot be run as described. What happens to your payment in that case is explained in the Refund Policy.

06Playlists and curators

If you list playlists as a curator, you agree that:

• you run the playlists you submit, or have permission from the owner to list them;
• the information you give about each playlist — its link, genres, audience and requirements — is accurate;
• Playlist Paddy reviews each playlist and may approve, reject or suspend it, giving a reason where possible;
• when you accept a request, you will add the song to the playlist named in the request, submit the correct playlist link as proof, and keep the song in the playlist for the placement period;
• you will not accept a request you do not intend to honour, remove songs early, or ask artists for payment outside Playlist Paddy for placements arranged through it.

Curator earnings are recorded only for placements that Playlist Paddy has verified, and only where the campaign carries a curator payout. How and when earnings are paid out is explained in your curator dashboard and may be subject to additional terms.

07Prohibited use, abuse and fraud

You must not use Playlist Paddy to:

• submit or list content you do not have the rights to, or that is unlawful, hateful, harassing, sexually exploitative or otherwise harmful;
• use or buy artificial streams, bots, click farms, fake accounts or any other means of manipulating streaming numbers, or list playlists that rely on them;
• break the rules of any streaming platform;
• impersonate anyone, create accounts to get around a suspension, or open multiple accounts to abuse the service;
• make fraudulent payments, file dishonest chargebacks, or misuse refunds;
• try to access accounts, data or parts of the service you are not authorised to use, interfere with its security, or overload it;
• copy, scrape or resell the service or its content without our written permission.

08Payments

• All prices, payments and curator earnings on Playlist Paddy are in US dollars (USD).
• The full price of a campaign is shown before you pay. Payments are processed by a third-party payment provider; Playlist Paddy does not receive or store your full card details.
• A campaign starts only after the payment has been confirmed by the payment provider.
• Your bank or card issuer may charge fees for currency conversion or international payments. Those fees are outside our control.
• Refunds are handled under our Refund Policy.

We may change our prices and packages at any time. Changes do not affect campaigns you have already paid for.

09Using the platform

We give you a personal, limited, non-exclusive and non-transferable right to use Playlist Paddy for its intended purpose while you follow these Terms. We work to keep the service available and secure, but we do not promise that it will always be available, uninterrupted or free of errors. We may carry out maintenance and may change, add or remove features.

We may send you emails about your account and activity — for example verification and sign-in codes, security notices and updates about your campaigns or playlists. You can control optional notification emails in your dashboard settings; account and security messages are always sent.

10Suspension and termination

We may suspend or close an account, remove a playlist, or pause or stop a campaign if we reasonably believe that it breaks these Terms, puts other users or the service at risk, involves fraud or abuse, or if we are required to do so by law. Where appropriate we will tell you why. A suspended account cannot be signed in to until it is restored.

You can stop using Playlist Paddy at any time. To close your account, email support@playlistpaddy.com. Parts of these Terms that by their nature should continue — for example about payments, content rights and limits of liability — continue to apply after your account is closed.

11Intellectual property

You keep all rights in the music, artwork and other content you submit. You give Playlist Paddy a non-exclusive, worldwide, royalty-free permission to store, display and share that content (including song and playlist links, titles, artist names and artwork) as needed to run the service — for example to show it to curators and administrators and in your dashboard — for as long as it is needed for that purpose.

The Playlist Paddy name, logo, website design and software belong to Playlist Paddy. You may not use them without our written permission, except to refer to Playlist Paddy accurately.

12Limitation of liability

Playlist Paddy is provided “as is” and “as available”. To the fullest extent permitted by the law that applies to you:

• we are not responsible for decisions made by curators, for streaming platforms, or for the performance of your music;
• we are not liable for indirect or consequential loss, or for loss of profits, revenue, data, opportunities or reputation;
• our total liability to you for any claim relating to Playlist Paddy is limited to the amount you paid us for the campaign or service the claim relates to.

Nothing in these Terms limits any liability that cannot be limited by law, or any rights you have as a consumer that cannot be excluded.

13Changes to the service and these Terms

We may update Playlist Paddy and these Terms from time to time — for example when we add features or when the law changes. When we update the Terms we will change the “Last updated” date above, and for significant changes we will tell you by email or in your dashboard. If you continue to use Playlist Paddy after the changes take effect, you accept the updated Terms.

14Contact

Questions about these Terms: support@playlistpaddy.com. Security concerns: security@playlistpaddy.com.